If you buy goods, something goes wrong and the trader fails to rectify the issue you can turn to your card provider under section 75.
For example, if the goods turn out to be faulty or were not as described by the trader. It will also apply if you order online and the goods never show up.
Section 75 of the Consumer Credit Act states that the card provider is liable to refund you if something goes wrong with an item purchased on your credit card.
There are a few rules that need to be satisfied for a successful section 75 claim:
The goods you purchased must be worth between £100 - £30,000. However, this does not mean that you have to put the whole amount on your card.
So, if the buy a television for £500 and pay £100 on your card and the remainder cash, you are covered under section 75.
You must have paid the trader ‘direct’. If you via a payment processor such as paypal this is not classed as a direct payment, as you pay paypal and paypal then pay the trader. In these circumstances section 75 does not apply.
There is no time limit for making a claim specified under section 75. However, the statute of limitations laws state that you must bring claims like this within 6 years (5 years in Scotland).
https://www.mirror.co.uk/money/section- ... t-12039132
Some newspaper articles of interest (to me anyway)
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